Privacy Policy
Potions Vienna as of: February 19, 2026
1. General Information & Responsible Parties
The protection of your personal data is of particular importance to us. We process your data exclusively on the basis of the legal provisions (GDPR, DSG 2018, TKG 2021).
Responsible party: Bianca Damda (Potions Vienna), Liechtensteinstraße 104–106, 1090 Vienna, Austria. Email: contact@potions.at | Website: www.potions.at
2. Data collection during website visits & reservations
We process data that you actively provide to us (reservation) or that arises from the use of our website:
Contact details: Name, email address, phone number.
Reservation details: date, number of people, preferences.
Technical data: IP address, browser information, cookies.
Legal basis: Art. 6 para. 1 lit. a (consent), lit. b (performance of a contract) and lit. f (legitimate interest) GDPR.
3. Hosting & Data Processing (Wix & Mailchimp)
Our website is hosted on the Wix.com platform. Wix provides us with the online platform through which we offer our services (including reservations and marketing).
Wix (Wix.com Ltd.): Your data may be stored through Wix's data storage, databases, and general Wix.com applications. Wix stores your data on secure servers behind a firewall.
Mailchimp (Intuit Inc.): If you subscribe to our newsletter, your data may be transferred to Mailchimp.
Third-country transfer: Since Wix and Mailchimp are US companies, data transfers are based on the EU Commission's standard contractual clauses and the EU-US Data Privacy Framework to ensure an adequate level of data protection.
4. Newsletter & Marketing Analytics
When you subscribe to our newsletter, we use your data for email marketing and analytics (open rates, clicks) to improve our services.
Opt-in: This only happens after your explicit consent (double opt-in).
Cancellation: You can cancel your subscription at any time via the "unsubscribe" link in every email or by sending us a message.
5. Cookies & Tracking
We use cookies to optimize the user experience.
Necessary cookies: For the functioning of the website and the reservation system.
Analytics and marketing cookies: To measure our success (e.g., Wix Analytics, Google Analytics). These are only loaded if you consent in the cookie banner.
6. Storage duration
Inquiries/Reservations: Up to 2 years (for customer care and statistics).
Newsletter: Until you withdraw your consent.
Accounting-relevant data: 7 years according to § 132 BAO (Austrian tax law).
7. Your rights & contact with the authority
You have the right to information, rectification, erasure, restriction of processing, data portability and revocation.
You can address complaints to the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).
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